STC Rochester Spectrum 2019

As a Technical Communicator, you’re adding value to your organization by facilitating a two-way knowledge flow between your organization and its customer users. Harness the basic principles of Agile methodology while leveraging your existing communications skills as well as your position in the middle of the knowledge lifecycle to transform your information sinkholes into a transformational workflow for your team. In this session, you’ll learn how our team adopted the Agile principles of simplification, iteration and continuous feedback and applied them to our workload—making the necessary and frequent required updates to our various documentation channels less of a headache. Learn how to make change good for your documentation and your team.