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Monday, March 25 • 1:30pm - 2:20pm
“RoboCop” and “HLMT” Redux? Don’t Repeat the Mistakes of the Past

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Information 4.0 promises to revolutionize technical communication, just as online help and the web did. And, as with online help and the web, there will be mistakes along the way. Exploring those mistakes to see what lessons we can learn for the future is the focus of this presentation. We’ll look at mistakes in areas like justification to management, misunderstandings in terminology and technology, and others, illustrated with real examples (unfortunately) like “RoboCop” and “HLMT”. We’ll then look at how these mistakes might recur under Information 4.0 and how to avoid them. The goal? Don’t repeat past mistakes while moving into the future.

avatar for Neil Perlin

Neil Perlin

President, Hyper/Word Services
Neil is an internationally-known online content consultant for companies from startups to F100. He ran the Bleeding Edge at the Summits and was an Intercom columnist for 15 years, and is a 2010 STC Fellow. He is the author of three courses on Flare and RoboHelp for Lynda.com. Neil... Read More →

Monday March 25, 2019 1:30pm - 2:20pm PDT
2130 https://maps.rit.edu/?details=Louise+Slaughter+Hall

Attendees (2)