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Monday, March 25 • 1:30pm - 2:20pm
Preparing your Content for Intelligent Machines

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"Intelligent agents and AI-powered cognitive content solutions perform best with machine-ready, intelligent content designed to be read by humans and processed by computers. To deliver the right answer to customers with questions, you’ll need to optimize your content and begin crafting content with the precision humans appreciate, and machines require.
There’s no reason to create new departments full of writers dedicated to creating content specifically for chatbots and voice interfaces. A better solution is to leverage existing content for these new delivery channels. To do so successfully, and at scale, you’ll need bridge the gap between technical communication and marketing by developing a coordinated effort designed to produce high-quality content at scale.
Attend this session to better understand the need for intelligent content and its applicability to chatbots, voice interfaces, and intelligent agents. You’ll discover the world of microcontent and the importance of framing information for intended user responses."

Speakers
avatar for Rob Hanna

Rob Hanna

President and Co-Founder, Precision Content
Rob Hanna co-founded Precision Content in 2013 to change the way writers approach structured authoring. Having spent more than decade helping organizations move to component content management he realized that organizations need to take a step beyond technology and expert consultants... Read More →


Monday March 25, 2019 1:30pm - 2:20pm
2230 https://maps.rit.edu/?details=Louise+Slaughter+Hall

Attendees (3)