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Monday, March 25 • 2:30pm - 3:20pm
Measuring the Value of Structured Authoring and Getting the Budget you Need

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Technical communication teams provide critical value to organizations, but are often underfunded. In an age where companies are pushing products and changes to the market at breakneck speed, technical communication teams are more heavily taxed and under pressure to do more with less and faster. Implementing a structured authoring or content management solution requires the appropriate funding, but can also enable teams to achieve the efficiencies they require to perform optimally. This presentation will provide the audience with the tools they need to perform a cost-benefit analysis and calculate the ROI of such a proposal. All attendees will receive an ROI calculator they can use to build their case and get the budget approval they need. Furthermore, we’ll discuss all the factors that you can take into account when making your case for new tools.

Speakers
avatar for Stephani Clark

Stephani Clark

Customer Success Manager, Jorsek LLC
Stephani Clark is Head of Customer Success at Jorsek, the makers of easyDITA. She works to train and assist users of easyDITA. Stephani is experienced in planning and overseeing DITA implementations and constantly works to identify ways to improve the customer experience. Stephani... Read More →


Monday March 25, 2019 2:30pm - 3:20pm
2230 https://maps.rit.edu/?details=Louise+Slaughter+Hall
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Attendees (3)