STC Rochester Spectrum 2019

As a Technical Communicator, you’re adding value to your organization by facilitating a two-way knowledge flow between your organization and its customer users. Harness the basic principles of Agile methodology while leveraging your existing communications skills as well as your position in the middle of the knowledge lifecycle to transform your information sinkholes into a transformational workflow for your team. In this session, you’ll learn how our team adopted the Agile principles of simplification, iteration and continuous feedback and applied them to our workload—making the necessary and frequent required updates to our various documentation channels less of a headache. Learn how to make change good for your documentation and your team.

In this presentation, we'll learn how the partnership of technical communication and user interaction, from the early phases of development through product release, improves the user experience. We'll hear two perspectives from those in the trenches: a technical writer and an interaction designer at Sonos, creators of the leading whole-home sound system. They'll share how they've successfully collaborated on content in apps to create a better user experience.

We all deal with change in our own way. We find a way that works for us as individuals. But what happens when you are a manager of a team and you need to implement change? How do you help a group of individuals collectively and successfully deal with change? IN THIS SESSION, YOU WILL LEARN: • Definition of change management • Why change management is necessary • 6-step change management cycle • Meaning of a loss curve • How fear affects change • Tips for managing change

A guide on how to approach your unique personal employment, education, and skills history by viewing it a body of relevant data to be shared with your audience of potential employers to craft a positive and engaging narrative. Included are brief examples of revised and reshaped resumes, functional job descriptions, cover letters, and online content that highlight the strategies honed by experience that only you can bring to a potential project or position. Emphasis is on holistically representing personal and professional qualities in real-life situations.By creating your story to highlight your best assets, you increase your perceived value to target businesses and the likelihood that you will have the opportunity to exercise greater autonomy and experience a more rewarding career and quality of life whether as a consultant or full-time employee.